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Delivery Checklist

What to expect when your car gets delivered.

Please Have the Following Items Ready For Delivery
Necessary Items
  • Current Driver's License
  • Current Insurance Card Showing Valid Dates
  • Personal Check and/or Credit Card
  • Personal Check
(If personal check, it's best not to write the check until we are with you. If you want to use credit card for down payment or drive off, please check with us in advance.)
(If personal check, it's best not to write the check until we are with you. If you want to use a credit card for your Total Due at Signing, please check with us in advance.)
(It's best not to write the check until we are with you.)

If you have a Trade-in
  • Certificate of Title
  • Current Registration
  • Both Sets of Keys
  • Owner’s manual and anything that goes with the car such as headrests, rear privacy cover, etc.

Step 1 Car Arrival

Your new vehicle will be delivered by our MOBU delivery crew to the location most convenient for you. You can track anything these days, including your MOBU shipment. Your Delivery Specialist will arrive in your new car at the specified date and location. Depending on your location, we may have the dealer deliver your car directly to your home.

Step 2 ID Verification

We know you’re excited but don’t forget to show us a valid ID. We don’t want to accidentally give your new ride to your Aunt Sally.

License

Step 3 Paperwork

Your MOBU delivery crew will walk you through the required paperwork and then answer any questions you may have. All you need to do is sign on the dotted lines.

Paperwork

Step 4 Payment

We request that payment be collected at the time of delivery. Don’t worry... your MOBU crew will have worked with you prior to delivery to make this step seamless. We pinky promise and no take backs

Payment

Step 5 Vehicle Walkthrough

Once the paperwork is all set, your MOBU delivery crew will make sure you’re comfortable with the features that come with your new ride. Whether it’s setting up your BlueTooth or adjusting your headrest

Walkthrough

Step 6 Trade-In (Optional)

If you have a trade-in, your MOBU delivery crew will verify the information that you previously submitted, have you sign DMV documents, and give you a check for the agreed-upon amount. It’s just that easy!


Frequently Asked Questions

When will my license plates arrive?
Your plates should arrive within 2–12 weeks. Your temporary registration is the sticker in the passenger side of your windshield and is valid for 6 months; please keep it there until your plates arrive. Your permanent registration (for the first year) will be included in the package that your plates arrive in.

How can I set up auto-pay/when is my first bill due?
You can set up auto-pay once you receive your first bill in the mail by calling the customer service number listed. Have your checking account and routing number ready (you can not set-up auto-pay with a credit card). It may take up to 45 days for you to receive a bill (unfortunately, we do not control this) from the bank you are financing or leasing your vehicle from. It’s best to call the bank if you haven’t received the bill within a week of your first payment due date and make that payment over the phone. You can also set up auto-pay then.

Where do I get my car serviced?
Your vehicle's warranty will be honored at any authorized franchise dealership service department of your choice.